This Refund Policy describes when and how you can get a refund of amounts paid to A SANTOS DA FONSECA DE JESUS LTDA (Tax ID / CNPJ: 35.674.608/0001-86), which operates Remotejobs. It supplements the Terms of Use.
1. Right of withdrawal (7 days)
Because the purchase is made remotely (online), you may cancel the contract within 7 (seven) calendar days from the date of payment, under art. 49 of the Brazilian Consumer Protection Code (Law 8.078/1990). In that case we refund the amount paid in full.
2. Technical failure on our end
If your listing does not go live because of a technical problem on our end, we refund the amount in full, regardless of the 7-day window.
3. After the service is rendered
After the 7-day withdrawal period, once a listing has been published and live for the contracted period, the service is considered rendered and amounts are non-refundable, except as required by law.
4. How to request
Email support@remotejobss.com from the address registered on your account, referencing your order/receipt. No reason is required within the withdrawal window.
5. Refund timeline and method
Refunds are issued to the original payment method. Once approved, we process the refund within 10 business days; the time it appears on a card statement depends on the issuer.
6. Contact
Refund questions: support@remotejobss.com. See also our About & Contact page.